Refund policy
Are you not completely happy with your order? You can then return your order at your own expense and in the original packaging within 14 days of receipt, provided it meets the return conditions below.
Return conditions
* Mention your Name + Order Number on and in the package.
* Earrings or worn jewelry may not be exchanged or returned for reasons of hygiene.
* Sale items may not be returned.
* The costs of return shipping are for yourself.
* The order must be returned in the original packaging.
*The item must not be worn or damaged.
* Orders that fall outside the 14-day return period will not be returned.
We reserve the right to refuse returns provided it does not meet the above conditions. Send us an email if you want to return an item.
The return costs are for your own account, and all shipping costs paid will be deducted from the return amount.
Exchange
You cannot directly exchange an item via our webshop. You can return the item to be replaced and order the desired item and have it delivered. You must then pay for the new order. Unfortunately, we cannot offset orders against each other.
Return address
Send an email with your order number for the return address to: info@myfashionjewels.nl.
You will receive information by email to return your order. Download our returns form and send it printed and completed in the package.
PLEASE NOTE: The costs of return shipping are your own responsibility. Send an email to info@myfashionjewels.nl for more information about handling a return.
Myfashionjewels reserves the right to refuse returned items.
Return conditions
* Mention your Name + Order Number on and in the package.
* Earrings or worn jewelry may not be exchanged or returned for reasons of hygiene.
* Sale items may not be returned.
* The costs of return shipping are for yourself.
* The order must be returned in the original packaging.
*The item must not be worn or damaged.
* Orders that fall outside the 14-day return period will not be returned.
We reserve the right to refuse returns provided it does not meet the above conditions. Send us an email if you want to return an item.
The return costs are for your own account, and all shipping costs paid will be deducted from the return amount.
Exchange
You cannot directly exchange an item via our webshop. You can return the item to be replaced and order the desired item and have it delivered. You must then pay for the new order. Unfortunately, we cannot offset orders against each other.
Return address
Send an email with your order number for the return address to: info@myfashionjewels.nl.
You will receive information by email to return your order. Download our returns form and send it printed and completed in the package.
PLEASE NOTE: The costs of return shipping are your own responsibility. Send an email to info@myfashionjewels.nl for more information about handling a return.
Myfashionjewels reserves the right to refuse returned items.